Protecting Your Information

The financial aid process may require you to submit forms and documents that contain personally identifiable, confidential or sensitive information. There is a cybersecurity risk if this information is transmitted electronically.

We're committed to protecting the security of your information when it's processed, stored or transmitted. You can also play a critical role in protecting your information when submitting and receiving forms and documents.

Submitting Documents Securely

Recommended Methods

To ensure the security of your data, as well as spouse and parent data, we recommend the following delivery methods for forms containing personally identifiable or confidential information:

  • Mailed (U.S. postal service, FedEx, etc.) to:
    • Financial Aid and Scholarship Office
      245 Swen Parson Hall
      DeKalb, IL 60115
  • Hand-delivered to the Financial Aid and Scholarship Office.

Fax

If it's not possible to mail documents or bring them to our office, you may fax them to 815-753-9475.

Our fax machine is in a secure physical location. Received faxes are converted to electronic documents retrievable only by authenticated and authorized staff members.

Follow these guidelines for secure faxing:

  • Use a fax machine that is phone-line based, not internet-based.
  • Make sure the fax machine has personal or limited access. Public or office fax machines may store your information, making it viewable to other users.

Email

You may also send documents via email. We recommend using your NIU email account. Email messages sent from an NIU email address to another NIU email address meet accepted data security standards. Email from any other source, including personal email accounts, may not meet these standards.

If an email from a non-NIU student email account is the only way you can submit a required document, make the document password protected. Give us the password by phone or in a separate email.

Receiving Information Securely

We will not fax personally identifiable or protected information to any source other than state and federal agencies. These agencies are also subject to strict electronic communication protection regulations.

If a form contains protected data, we won't fax it to you or your parent, unless the receiver is authorized to receive the information. The receiver must also confirm that the fax number is a personal phone line fax machine.

We won't send your protected or sensitive data to any email other than your NIU student email account.

Contact Us

Financial Aid and Scholarship Office
Swen Parson Hall 245
815-753-1395
finaid@niu.edu

For scholarship-specific questions

scholarships@niu.edu

Additional Contact Info

Protecting Your Information

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